tb jl Casino – Privacy Policy

1. Introduction

tb jl Casino ("tb jl," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use the tb jl Casino website, mobile platform, and associated services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you interact with the tb jl Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It applies to all personal data processed by tb jl Casino in connection with the operation of the Platform and the provision of our services to players based in the Philippines and elsewhere.

By registering an account on the tb jl Platform or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please discontinue use of the tb jl Platform immediately.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, tb jl Casino is the personal information controller responsible for the personal data collected through the tb jl Platform. Our designated Data Protection Officer ("DPO") oversees compliance with applicable data privacy laws and can be contacted using the details provided in Section 15 of this Policy.

3. Personal Data We Collect

tb jl Casino collects the following categories of personal data from players and visitors to the Platform:

tb jl Casino does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where required by law (for example, facial recognition for identity verification purposes where mandated by PAGCOR regulations).

4. How We Collect Your Data

tb jl Casino collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the tb jl Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device information, IP address, and browsing behaviour on the Platform.
• Third-party sources: Data received from identity verification service providers, payment processors (such as GCash and Maya), and fraud prevention partners, where necessary to verify your identity or process transactions.
• Regulatory sources: Data received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

5. How We Use Your Personal Data

tb jl Casino uses your personal data for the following purposes:

• To create, verify, and manage your tb jl Casino account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To monitor gameplay for responsible gaming purposes and to enforce self-exclusion or deposit limit requests.
• To communicate with you regarding your account, transactions, promotions, and platform updates.
• To provide customer support and resolve disputes.
• To improve the tb jl Platform, personalise your experience, and conduct internal analytics.
• To comply with applicable laws, regulations, and PAGCOR licensing requirements.
• To enforce our Terms and Conditions and other applicable policies.

tb jl Casino will not use your personal data for purposes incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

tb jl Casino processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and tb jl Casino (i.e., to operate your account and deliver our services).
• Legal obligation: Processing is required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing is necessary for tb jl Casino's legitimate interests in fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw your consent at any time by contacting our DPO or updating your account preferences.

7. Sharing Your Personal Data

tb jl Casino does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Technology service providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other government bodies where disclosure is required by law or court order.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom tb jl Casino shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our instructions and applicable law.

8. Cookies and Tracking Technologies

The tb jl Platform uses cookies and similar technologies (including web beacons, pixel tags, and local storage) to enhance your experience, maintain session security, and analyse platform performance. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the tb jl Platform, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience on the Platform.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the tb jl Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tb jl Platform. tb jl Casino does not use cookies to serve third-party advertising or to build advertising profiles.

9. Data Retention

tb jl Casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and PAGCOR regulations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (as amended).
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, tb jl Casino will isolate the data from further processing until deletion can be completed.

10. Data Security

tb jl Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• AES -256 encryption for data at rest and TLS 1.2/1.3 encryption for data in transit.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing of the tb jl Platform.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Intrusion detection and prevention systems monitoring the Platform for suspicious activity.
• Incident response procedures to detect, contain, and notify affected individuals and the National Privacy Commission of personal data breaches within the timeframes prescribed by the Data Privacy Act.

While tb jl Casino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your tb jl login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tb jl Casino:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: You may request a copy of the personal data tb jl Casino holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by tb jl Casino. You may update certain account details directly through your tb jl account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tb jl Casino's legal retention obligations.
• Right to object: You may object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. tb jl Casino will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act and NPC regulations. We may request proof of identity before processing your request to protect against unauthorised access to your data.

12. Children's Privacy

The tb jl Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law and PAGCOR regulations governing casino-style gambling. tb jl Casino does not knowingly collect personal data from individuals under the age of 21.

If tb jl Casino becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the tb jl Platform, please contact our support team immediately so that we can investigate and take appropriate action.

13. Cross-Border Data Transfers

tb jl Casino primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, for example where cloud infrastructure or technology partners operate internationally.

Where personal data is transferred outside the Philippines, tb jl Casino ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms.

By using the tb jl Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

14. Updates to This Privacy Policy

tb jl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material, tb jl Casino will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how tb jl Casino protects your personal data.

Your continued use of the tb jl Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.

15. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tb jl Casino, please contact our Data Protection Officer:

Data Protection Officer – tb jl Casino
Email: [email protected]
General Support: [email protected]
Live Chat: Available through the tb jl Platform after login, 24/7.

Email addresses above are displayed as plain text for reference only and are not clickable links. Response times for data subject requests are within thirty (30) days of receipt of a verified request.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by tb jl Casino.